PRIVACY POLICY

Effective Date: 11/19/2024

Feel the Beat ("we," "our," or "us") values your privacy. This Privacy Policy explains how we collect, use, share, and protect your personal information when you interact with our website, services, and programs. By using our website, located at www.feelthebeat.dance (the "Site"), you consent to the practices described in this Privacy Policy.

1. Information We Collect

We collect information to provide and improve our services, including:

A. Information You Provide

  • Personal Information: When you register for classes, make a donation, purchase merchandise, or contact us, we may collect your name, email address, phone number, billing information, and other relevant details.

  • Payment Information: Feel the Beat takes security seriously and we take reasonable measures to protect our user’s information. All transaction and credit card information are processed by third parties who are required to encrypt user information using SSL certificates and to undergo regular scans for PCI compliance. Payment details are securely processed through third-party payment providers and are not stored on our servers.

  • Sensitive Information: If you disclose health or accessibility needs, such information will only be used to accommodate your participation in our programs.

B. Information We Automatically Collect

  • Device and Usage Data: We may collect information about the device you use to access our Site, including IP address, browser type, operating system, and browsing activity.

  • Cookies and Tracking Technologies: We use cookies and similar tools to enhance your browsing experience and analyze site traffic. For more details, see our Cookie Policy.

C. Information from Third Parties

We may receive additional information about you from third parties, such as donation platforms like Bonterra/Salsa CRM, payment processors, or social media platforms when you interact with us.

2. How We Use Your Information

We use the information we collect to:

  • Provide and personalize our services, including class registrations, donations, and merchandise purchases.

  • Process transactions and send confirmations or receipts.

  • Communicate updates, marketing offers, and event information (via email or SMS).

  • Respond to inquiries or feedback.

  • Improve our Site’s functionality and security.

  • Comply with legal obligations.

3. Sharing Your Information

We do not sell your personal information. We may share your information under the following circumstances:

  • With Service Providers: We share information with trusted third parties who assist with payment processing, email marketing, or hosting our website.

  • For Legal Reasons: If required by law or to protect the rights, property, or safety of Feel the Beat or others.

  • With Your Consent: We may share your information with other parties when you have explicitly agreed to it.

4. Your Rights and Choices

Depending on where you live, you may have some or all of the rights listed below in relation to your personal information. However, these rights are not absolute, may apply only in certain circumstances and, in certain cases, we may decline your request as permitted by law.

  • Right to Access / Know. You may have a right to request access to personal information that we hold about you, including details relating to the ways in which we use and share your information.

  • Right to Delete. You may have a right to request that we delete personal information we maintain about you.

  • Right to Correct. You may have a right to request that we correct inaccurate personal information we maintain about you.

  • Right of Portability. You may have a right to receive a copy of the personal information we hold about you and to request that we transfer it to a third party, in certain circumstances and with certain exceptions.

  • Right to Limit and/or Opt out of Use and Disclosure of Sensitive Personal Information. You may have a right to direct us to limit our use and/or disclosure of sensitive personal information to only what is necessary to perform the services or provide the goods reasonably expected by an average individual.

  • Restriction of Processing: You may have the right to ask us to stop or restrict our processing of personal information.

  • Withdrawal of Consent: Where we rely on consent to process your personal information, you may have the right to withdraw this consent.

  • Appeal: You may have a right to appeal our decision if we decline to process your request. You can do so by replying directly to our denial.

  • Managing Communication Preferences: We may send you promotional emails, and you may opt out of receiving these at any time by using the unsubscribe option displayed in our emails to you. If you opt out, we may still send you non-promotional emails, such as those about your account or orders that you have made.

    • To subscribe to our email list, go to our email sign-up page. You may unsubscribe at any time by clicking the unsubscribe link in any one of our email communications, or, email us at info@feelthebeat.dance to let us know you’d like to unsubscribe.

    • To opt-in to receive SMS communications from us related to classes, workshops and events, go to our SMS consent page. You may opt-out at any time by replying "STOP" to text messages you receive or by emailing us at info@feelthebeat.dance to let us know you would no longer like to receive text messages from us.

We will not discriminate against you for exercising any of these rights. We may need to collect information from you to verify your identity, such as your email address or account information, before providing a substantive response to the request. In accordance with applicable laws, you may designate an authorized agent to make requests on your behalf to exercise your rights. Before accepting such a request from an agent, we will require that the agent provide proof you have authorized them to act on your behalf, and we may need you to verify your identity directly with us. We will respond to your request in a timely manner as required under applicable law.

To exercise any of these rights, contact us at info@feelthebeat.dance.

5. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, loss, or misuse. Please be aware that no security measures are perfect or impenetrable, and we cannot guarantee “perfect security.” In addition, any information you send to us may not be secure while in transit. We recommend that you do not use unsecure channels to communicate sensitive or confidential information to us.

6. Retention of Information

We retain your personal information only as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law. How long we retain your personal information depends on different factors, such as whether we need the information to maintain your account, to provide services, comply with legal obligations, resolve disputes or enforce other applicable contracts and policies.

7. Children’s Privacy

Feel the Beat does not knowingly collect personal information from children under the age of 13 without parental consent. If we discover that a child under 13 has provided us with personal information, we will delete it promptly.

8. Third-Party Links

Our Site may include links to third-party websites. We are not responsible for the privacy practices or content of these external sites.

9. International Data Transfers

If you are accessing our Site from outside the United States, please note that your information may be transferred to and processed in the United States. By using the Site, you consent to this transfer. Please note that we may transfer, store and process your personal information outside the country you live in, including the United States. Your personal information is also processed by staff and third-party service providers and partners in these countries.

If we transfer your personal information out of Europe, we will rely on recognized transfer mechanisms like the European Commission's Standard Contractual Clauses, or any equivalent contracts issued by the relevant competent authority of the UK, as relevant, unless the data transfer is to a country that has been determined to provide an adequate level of protection.

10. Updates to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the "Effective Date" updated accordingly. We encourage you to review this Privacy Policy periodically.

11. Complaints

If you have complaints about how we process your personal information, please contact us using the contact details provided below. If you are not satisfied with our response to your complaint, depending on where you live, you may have the right to appeal our decision by contacting us using the contact details set out below, or lodge your complaint with your local data protection authority.

12. Contact Us

If you have any questions about this Privacy Policy or how we handle your information, please contact us at: info@feelthebeat.dance.